STORE POLICY
CUSTOMER CARE
At MeganGaea, every piece is created by hand with care and intention. I want you to feel confident and delighted with your purchase.
If you have any questions, requests, or concerns at any stage, please feel welcome to get in touch. Whether you need assistance with an order, would like more information about a product, or require support after receiving your item, I am always happy to help.
As a small independent maker, I value every customer and take pride in offering thoughtful, personal service. Your experience with MeganGaea matters, and I will always do my best to assist wherever I can.
For assistance, please contact: megan_gaea@yahoo.com.au
PRIVACY & SAFETY
Your privacy is important to me. Any personal information you share with MeganGaea, including your name, address, email, and payment details, is used only for the purpose of processing and delivering your order, and for communicating with you about your purchase.
Payment information is handled securely through trusted payment providers, and MeganGaea does not store your credit card details.
If you choose to subscribe to the MeganGaea newsletter, your email address will only be used to send occasional updates about new designs, collections, and special announcements. You can unsubscribe at any time using the link included in the emails.
Your personal information will never be sold or shared with third parties, except where necessary to complete your order, such as with shipping providers.
If you have any questions about how your information is used or stored, please feel welcome to get in touch.
COLLABORATION & RETAIL ENQURIES
MeganGaea is an independent handmade brand based in Brisbane, with each piece individually crafted in small batches.
While I don’t operate as a traditional wholesale business, I’m always open to thoughtful collaborations and select retail opportunities. I work with a limited number of partners to ensure each piece remains special and thoughtfully presented.
If you are a boutique, gallery, or retailer interested in stocking MeganGaea pieces, or if you have a creative collaboration in mind, I would love to hear from you.
Please feel welcome to get in touch to discuss potential partnerships.
Please contact Meg at: megan_gaea@yahoo.com.au
PAYMENT METHODS
Credit / Debit Cards
AfterPay
PayPal